Check Out All Of Our Updated Safety Measures In Place Below Following The 19th Of July Announcement
Following the announcement on the 19th of July, we have decided to continue to limit the number of tickets on sale each day and split them into morning and afternoon time slots to spread visitors throughout the day.
We believe this remains the best way to keep our visitors and team safe. ALL visitors, including season ticket holders, will still need to book their tickets online in advance.
Before You Arrive
-Book online - We’ll be limiting numbers and asking ALL visitors to book tickets online in advance. Even if you are a season ticket holder, we’ll need you to book online so we know you are coming. We have split tickets into morning and afternoon time slots to spread visitors throughout the day and keep you safe.
-Stay up to date - Before leaving home, make sure to check our website and social media channels for the most up to date information.
-Contactless payments only - Across the whole site, we will be cashless.
-Face masks- Whilst it is not a legal requirement, please do bring a suitable face mask or covering to wear if you wish to. Our team on site will continue to wear face coverings in inside spaces out of courtesy to our customers. We politely ask you to take personal responsibility for wearing a mask whilst enjoying your visit with us. If you’d still prefer to wear a mask, that’s awesome, especially in some of our popular indoor areas.
-Please don't visit - If you are self-isolating or if you or anyone you’ve been in contact with is displaying symptoms of Covid-19, we would ask you not to visit. We’ll look forward to seeing you soon but right now, stay home and stay safe.
Social Distancing On The Farm
-Hygiene screens - Hygiene screens will be in place to ensure a safe distance between visitors and our Team.
-Social distancing markers - You will see clear markers and signs within queues to allow for social distancing, including at the entrance, on our rides, toilets and food outlets.
-Picnic areas - Our outside and undercover picnic areas have been reconfigured to allow for safe social distancing between tables.
-Activities and animal experiences - Some activities and animal experiences will not be available. This is to keep both our visitors and team safe by avoiding people gathering in groups in one area.
-Our rides - You will be required to sanitise hands before riding. Regular cleaning will take place throughout the day and modifications have been made to allow for social distancing.
Hygiene And Cleaning On The Farm
-Enhanced cleaning - As an award-winning farm attraction with plenty of animals, we already have robust daily cleaning procedures in place. These procedures will be enhanced to focus on high traffic areas and touchpoints.
-Handwashing - We have 46 places to wash your hands on-site, most of which are on sensors so there is no need to touch the taps. Regular hand washing for 20 seconds with warm water and soap remains the most effective way to reduce the spread of infection. This is already a message you hear a lot at Pennywell as we like happy, healthy farmers but you will likely hear reminders a little more than usual!
-Hand sanitising - Hygiene stations providing hand sanitiser will be readily available across the farm for you to make use of.
-Deep cleaning - We have introduced new deep cleaning measures in line with government and industry advice in the event that a person reports symptoms consistent with Covid-19.
-Use of protective equipment - You may see some of the Pennywell team in Personal Protective Equipment for some of their tasks to protect them and you. This includes face masks, gloves and eye and face protection. Whilst it is not a legal requirement, we invite you to take personal responsibility for wearing these in indoor areas when in close contact with others.
-Food outlets - Our main café will be closed with our Coffee Cabin and Noah’s Barn open, offering a selection of hot drinks, cold drinks and cakes and snacks available for take-away.
Stay safe together!
As with our team, we ask all visitors to uphold the highest possible hygiene standards – catching a cough or sneeze with a tissue and binning it and ensure regular handwashing throughout the day!